Used to be able to up and downgrade my service through the web, now I have to communicate with customer service. They are horrible, and I have to try 3 times to get a change. I am on my third attempt right now, using the chat app. User’s recommendation: Wait for starlink.
I do not have your service. You charged my bank account $20.00+ and over drew my account. As of this date, I demand that you refund the original amount, plus the overdrafts this has caused. The amount of the overdrafts is currently at $46.00, and gets added to by $6.00 everyday that the overdrafts occurs. This is...
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Trying to contact Viasat and its always waiting and waiting never a person .. not worth the money I pay for this ;$(;)@(; User’s recommendation: Don’t get it if you can get anything else.. horrible.
Had a representative tell me that I was elgible for an free upgrade to my equipment said it would not cost me anything so I let her make the appointment and someone came out the next week to install so called new equipment I have the paperwork so week later I paid my bill like I always...
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Original review updated by user Jul 05, 2021 I’ve been waiting over 3 months for return box to send back equipment. Now I’ve been charged over 300 dollars and have a collection agency after me. Every week I call and they all say box is coming?? User’s recommendation: Don’t believe them!
