More Contact Info

Toll-Free Number:

(877) 589-4783

Customer Service:

(407) 224-3663

General Info:

(407) 363-8000

Guest Services:

(407) 224-4233

Hotel Reservations:

(888) 273-1311

Other Info

Other Info (opening hours):

Other Location:

6000 Universal Blvd

Orlando, FL 32819

Mailing Address:

Law Department

30 Rockefeller Plaza,

Rm. 1087E,

New York, NY 10112

Company Address

Universal Orlando Resort

1000 Universal Studios Plaza

Orlando,

United States

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Complaints & Reviews — Universal Studios Orlando

13 Mar, 2021

Spent extra on a pass for nothing

I splurged for the premier pass because it came with Valet. I got to the park, and guess what!?! Valet is closed. I get a pandemic, but Im fully vaccinated (and I can show documentation). Open it up, or give me a refund!!!!! User’s recommendation: Don’t get the Premier pass… worthless!

Theme Parks

4 Mar, 2021

Ungrade

I was on hold for 45 mins and got no one on the line. I understand that they had said that there would be longer wait times but 45 mins is over the time.

Theme Parks

2 Mar, 2021

Call out

Last month of February the day I was supposed to work, I wasn’t feeling well. My body was acting up because I was in a really bad pain. I was going through cycle pain.

Theme Parks