TravelGenio




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TravelGenio

Average Rating:

1.03 / 997 rates / 116 reviews
TravelGenio SL
c/Albasanz, 15, 2º Izq Madrid Spain - 28037
Madrid
Spain

Phone: 34911160765

Category: Travel and Vacations

Links of TravelGenio
Customer Service:

International
+3 491 116 0765
Customer Service Number:
(646) 568-7507
Legal:
+44 870 175 6104
GDRP Inquiries

Media:
+3 161 105 6045
International Campaign Manager

Fax:
+34 91 754 5683
Other Info

+34 911 160 765 (Spain & International) +1 646 568 7507 (United States) +1 613 699 1162 (Canada) +44 870 099 0971 (United Kingdom) +353 818 274 072 (Ireland) +61 388 205 378 (Australia) +64 99 853 516 (New Zealand) +43 123 046 1113 (Austria) +32 70 354 719 (Belgium) +45 78 791 031 (Denmark) +358 20 020 302 (Finland) +33 821 610 761 (France) +49 699 675 9148 (Germany) +30 211 198 3786 (Greece) +39 282 951 839 (Italy) +31 208 082 817 (Netherlands) +47 23 960 885 (Norway) +351 707 501 997 (Portugal) +34 902 909 981 (Spain) +46 844 683 618 (Sweden) +41 315 280 581 (Switzerland) +91 117 127 9057 (India) +81 345 894 815 (Japan) +65 31 581 467 (Singapore) +54 115 984 2113 (Argentina) +55 614 042 1065 (Brazil) +52 155 4162 2959 (Mexico)
c/Albasanz, 15, 2º Izq
Madrid
Spain – 28037

Company Address
Travelgenio S.L.
c/Albasanz, 15, 2º Izq.
Madrid,
Spain

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Complaints & Reviews — TravelGenio

So simple you are sending us email from donotreply and we can not reach you Why you restrict email why is that. I called Qatar airways to check my booking and they informed me that I have to call you to remove the restriction you put on my email and contact details to view my booking. Why... Read more ➤
21 Jul, 2021

Lifting restriction

Hello I have made a booking for a flight from Accra to Doha with your company. I got the confirmation from you. I have tried to login to MY TRIP to view my booking and could not do that. I called Qatar Airways and they informed me that you have put my email address which is used... Read more ➤
Email correspondence takes hours and phone correspondence barely works. Im trying to change my flight for a family emergency and your customer service systems are completely useless.
I booked 1 ticket with travelgenio, 15 July 2021, authorised payment. 2 Hours later another ticket was booked and deducted from my bank without my authorization. I now have 2 tickets issued to me for the same person, same flight, same time, same date. I gave emailed travelgenio several times and just get told everytime my tickets... Read more ➤
The payment page showed me the price in Indian Rupees, but my credit card is charged in Euros. This was not informed anywhere during the flight booking,

The thing is, I called on the fly and ordered food for work... Everything would have gone well if the telephone operator taught a little Australian there... About how often I go there to eat the menu I know very well.. I ordered fried potatoes with meatballs and on top of more mushroom sauce as well as sweet... I waited an hour and a half FINALLY the driver with the food arrives Here you were... When you opened the box, it could be that inside there was not what I had ordered (there was mashed potatoes with a caponade and in the second dish naked mushroom sauce with 2 meatballs) : ((Sorry...

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