Toll-Free Number:

(888) 868-0186

Other Info

+1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202
114 Sansome St., 5th Floor
San Francisco , California
United States – 94104
Return Address
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577

Locations and Hours
Walnut Creek, CaliforniaWalnut Creek Pop-Up, 1450 Mount Diablo Blvd, Walnut Creek, CA 94596Monday – Sunday, 11 a.m. – 6 p.m. Austin, Texas10910 Domain Drive Suite 112, Austin, Texas 78758Monday – Saturday 10 a.m. – 9 p.m.Sunday 12 p.m. – 6 p.m. Show MoreShow Less

Company Address

ThredUp Inc.

969 Broadway, Suite 200

Oakland,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — thredUP

15 Aug, 2021

Did not get my order and it say it was delivered

I still have not been contacted and want to fill a claim I want my package found and redelivered to me now!!! I want a call back to 210-909-****

Clothing, Shoes and Acc

14 Aug, 2021

Did not receive my package yet not happy with the service right now please track my package.

Like I said I didn’t receive my package ordered on the 2nd of August. Was supposed to receive it today August 14th did not get my package. User’s recommendation: Maybe if I get my package.

Clothing, Shoes and Acc

14 Aug, 2021

I need to know when my shipment will arrive

I need to know when my shipment will arrive Im going out of town next weekend and I am really really hoping that the shipment will come in before Friday. I just want to know if I need to figure out other things to wear. My order shows processing, I need an expected delivery date as soon... Read more➤

Clothing, Shoes and Acc

13 Aug, 2021

Sales question

I had a question regarding my items for sale on the site. ThredUp responded and resolved my issue. It turned out I would be credited when my item shipped.

Clothing, Shoes and Acc

7 Aug, 2021

First time shopping- not stoked with experience so far

I placed an order for about 300.00 worth of clothing for my daughter a week and a half ago. I still have yet to receive a shipping confirmation. School starts in a week so Im hoping it ships soon.

Clothing, Shoes and Acc