More Contact Info

Toll-Free Number:

(888) 863-1968

Customer Service:

Canada

(877) 992-0111

Text

(920) 545-5122

Warranty Department

(855) 500-8639

Canadian Warranty Department

+1 514 404 4896

Fax:

+1 (888) 857-7483

Other Info

800 328 0012 (United Kingdom) 1800 863 665 (Australia) 1800 560 001 (Ireland)
+1 888 863 1968 (United States) +1 877 992 0111 (Canada) +43 800 070 224 (Austria) +32 800 81 899 (Belgium) +45 80 252 507 (Denmark) +358 800 417 511 (Finland) +33 800 338 013 (France) +49 800 724 1220 (Germany) +39 800 398 039 (Italy) +31 800 394 9051 (Netherlands) +48 618 537 532 (Poland) +34 900 816 783 (Spain) +46 20 109 129 (Sweden) +41 800 002 064 (Switzerland) +82 15 995 310 (South Korea) +55 30 047 001 (Brazil) +56 224 958 678 (Chile) +57 15 085 905 (Colombia)
2701 Harbor Bay Parkway
Alameda , California
United States – 94502
Australia
Locked Bag 17, Alexandria NSW 1435 Show MoreShow Less

Company Address

The North Face, a division of VF Outdoor, LLC

1551 Wewatta Street

Denver,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The North Face , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The North Face

13 May, 2021

Hem strap tightening strap

The hem strap for tightening the garment was never there as it was completely seemed. How bad is this company with the prestige they command in the market place. I am shocked beyond belief, and now even worse they do not reply to your problem,practically impossible to receive a reply from them. I will never buy online... Read more ➤

Clothing, Shoes and Acc

13 May, 2021

Product a disgrace to North face name I bought on line in Ireland

I bought a jacket on line it has no check scrap on the helm and there never couldve been one on the there Im totally disgusted with North Face good name Im getting no joy from this end I live in Ireland Ordered number 4668**** Phillip Smyth User’s recommendation: At the moment zero.

Clothing, Shoes and Acc

20 Apr, 2021

Cancellation of a purchase

We purchased a bag with wheels 15 days ago. TNF told us it would take 3 business days to be delivered to one of your stores for us to pick it up there. Unfortunately it has not arrived yet. We have to leave the country, so we can not wait any longer for it. We called TNF... Read more ➤

Clothing, Shoes and Acc

11 Apr, 2021

Could not log in to my account

My complaint is i calle 2 times already about my account because I couldnt log in and they keep telling me that they will send me a tech support and you guys never did. This is really a bad customer service User’s recommendation: Please assist you customers correctly.

Clothing, Shoes and Acc

5 Apr, 2021