More Contact Info

Toll-Free Number:

(800) 762-4427

Customer Service:

Toll Free

(800) 676-1604

(330) 956-5310

(800) 336-1878

(916) 445-1254

(800) 952-5210

Fax:

+1(330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm (EST)

Saturday: 9:00am – 2:00pm (EST)

Company Address

Thane USA, Inc

4450 Belden Village St NW Ste 304

Canton,

United States

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Complaints & Reviews — Thane Direct Usa

23 Jul, 2021

Did not recieve my mop

I DID NOT receive a mop order #637615****526****. Bought 7/10 @ 10;15 am eastern time. Credit card ending in 6349 for $119.85. Where is it. User’s recommendation: Have a phone accessible for the BLIND!

Online Shopping

22 Jul, 2021

They don’t do what they said they would..

I ordered pots off of add they had on TV and paid for them about 3 weeks ago and they havent sent them.. I am a senior citizen and I cant throw away money like that, I want my pots. When you call a number it either want answer or tells you to go on internet &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;... Read more ➤

Online Shopping

22 Jul, 2021

Need to talk to someone about my order

The phone message said there was technical met problems and they cannot use the phone right now I need to speak with somebody about canceling my order please it rang up way too high it was not supposed to be 385 and when I went to do it iwas 385 I dont understand can somebody please call... Read more ➤

Online Shopping

21 Jul, 2021

I need to return an item and l have requested a return and authorization file and I have not received it or talked to anyone.

I ordered the H2O mop and my wife decided she didnt want it. I did all l could to cancel the order but it arrived. Joseph Robinson 7471 E Nicaragua Drive Tucson,AZ 85730 520-991-****

Online Shopping

21 Jul, 2021

Broken part needs replaced

Connecting end on one of the extender pole attachments broke off. Would like a replacement. Just received the H2O system and this was the first time using

Online Shopping