More Contact Info

Toll-Free Number:

(800) 762-4427

Customer Service:

Toll Free

(800) 676-1604

(330) 956-5310

(800) 336-1878

(916) 445-1254

(800) 952-5210

Fax:

+1(330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm (EST)

Saturday: 9:00am – 2:00pm (EST)

Company Address

Thane USA, Inc

4450 Belden Village St NW Ste 304

Canton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thane Direct Usa , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Thane Direct Usa

8 Aug, 2021

I want to cancel the order

I want to cancel the steam mop order and have my money credited to my bank account it didn’t even say it was confirmed when I started to order it

Online Shopping

6 Aug, 2021

I need to return my product. and can’t get any help.

I can’t reach anyone to help me return my product and I don’t expect to pay a service fee to get my product returned. I just want to return it and get my money back. Thank you

Online Shopping

5 Aug, 2021

Missing part of order; need to alter order

Call went directly to recording that call could not be completed. I have tried multiple times to establish an online account but your site doesnt allow me to complete the process. My order # – US-637630****0880**** I didnt receive the bike nook connector nor the bike nook rack that I ordered.

Online Shopping

5 Aug, 2021

The H2O power steamer is not working

I have filled my H20 mop up with water plugged it in and pressed the green button. It makes noises like it’s trying to heat the water but nothing comes out. I have put the cleaning rod in the bottom of the mop to see if that would help and still nothing. I don’t know what else... Read more ➤

Online Shopping

4 Aug, 2021