More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

11 Aug, 2021

Can’t assist with nothing, but happy to deduct for a service I’m not receiving

Sies, try to contact you several times as per instructions on your website and the local offices not able to assist. User’s recommendation: Not an option.

Telecommunications

11 Aug, 2021

Useless staff
*SOLVED

Firstly, after making an arrangement to pay our account our mobile services were suspended on Saturday 14h00 note over a long weekend. Called and was told the system………as if the system isn’t worked with human hands. Went and paid cash into ABSA as per instruction from a “Call center” employee working from home hahaha!! Now 20 hours... Read more ➤

Telecommunications

11 Aug, 2021

Want to know when my cotract is ending

I want to upgrade to unlimited contract, so I need to know when my current contract is ending. Please get back to me

Telecommunications

11 Aug, 2021

I can’t not receive sms when i check data balance. My sms delay to reach me

I don’t receive sms when i check data balance. The second thing it’s dat my sms delay to reach me, i can receive bank notification after a day or two.

Telecommunications

11 Aug, 2021

Sent airtime to the wrong number

Sent R20 airtime to wrong number and that is not accessible………………………………….. User’s recommendation: Double check before pressing send airtime because telkom will never help you reverse that transaction even if that number is not working anymore.

Telecommunications