Complaints & Reviews — Tag Mobile

Fraud, negligence.

Hello. In August, I bought a mobile phone from the 1a.info online store, in the case of phones, two weeks was promised after 3 working days. Of course there was excitement about it, but now I did nothing, I waited. When I received the phone, opening the box took me by surprise, missing the charger and headset. I called the online store where I was told that I needed to take a picture of the kit I had received and send the photo to their email. That's what I did. Surprisingly it was turning on the phone to realize that the phone is not in American, foreign and English. When I called again about this problem I was asked to reinstall the Android version, queries if it is my duty, but my answer is that it is not his duty either. Nothing! I got a person who did it and came to the American language. After two weeks, problems startno calls and SMS, no screen capture problems, no screen notifications. Call on 1a, I told you everything, but I was forwarded again to call for warranty repair. A week later I took the phone for repair. Aizvey's phone with the original box, but they did not accept it and threw the phone into the drawer. A month later I picked up the phone. Everything seemed in order when I signed the receipt, but when I turned on the phone at home I noticed that it does not accept the memory card. The next day I call for warranty repair where I have the phone sent back for warranty. I decided to wait until after 3 days all the old problems reappeared. I took the phone immediately to office 1a. Where it was sent for diagnostics. After a while I went after the phone and again did not work the memory card, home call on 1a. Where do I ask for the phone to be returned for repair. When I ask how many times I have to do this, I replied that within two years the phone could be shipped with an unlimited warranty. So for a month now the application phone that does not go to the memory card + turns off regularly and shows 0℅ even though recently charged. At the beginning I wrote about the missing details, I still haven't received an answer about it. 1a.info and LLC "Mobilukss" have made me call each other all this time. During all this time, I have been using the phone myself, for about 1.5 months. Although cried on my property it is 3 months.