They charged my ccd. when I called and asked about it they said I didnt exist! Then told me I would get my money back and the charge is still there!!! User’s recommendation: Don’t use their services.
I got myself into unpleasant situation when I went overdraft and was charged for each of these without being notified by the bank. Now as my banker at the local branch explained me, I must be notified in advance through my mobile application should I go overdraft. That would be at least fair. What happened, however, I...
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Rude greeting about 30 min wait, impossible virtual asst,Live Chat put me on hold and vanished, telephone hold switched to “we are now closed” after 28 mins on hold, repeat experience next day, only reached an extremely sarcastic woman who told me I had incorrectly entered my bank information (they had entered it) to explain why my...
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I’m trying to finance my mortgageatlower rate.They havealreadycounteditoff.will havetosendanotherpag
The wait time to talk to a representative was over an hour. Once someone picked up their equipment was not working and she had to transfer me to another representative. The whole process took 1 hour and 27 minutes according to my phone log. This was after I spoke to a rep earlier in the week and...
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Poor service
I never thought I'd have to write a complaint, but maybe someone will be deterred from moving to this "friendly" office. I've been a bee customer for many years, and everything has been ok, but not for the last six months, the internet is no, conversations are often disconnected, or the interlocutor suddenly stops hearing - the bee employees themselves called 4x because they didn't hear. The point was added to all my last purchase - I bought a smart watch, the employee provided information that I will have to pay a certain amount and everything, I agree. When I use the clock, I find that I don't even charge during the day. I turned to the bee salon, where I bought the watch, told me that I could not give up the watch, because it was bought on the spot to write an application for a change. After 2 weeks I was called back and told that due to eg the clock does not keep charging, and if you do not need e. g. can be unlocked by paying the clock value. The next shock was receiving the bill and realizing that I had to pay for the money separately, not as I was told. I turned to the bee's salon again, saying that I could give up the example and the number, paying the full value of the watch. I have written an application that I want to pay, but the application for eg and number disconnection was accepted, it must be submitted when I pay. At the beginning of the year I paid everything, I turned to the bee salon to unlock the example and the number. The application was accepted, but it was announced that you will also have to pay by the month, so the key with the end of the month, I agree. Today I found that nothing is unlocked, called the bee info, and received an answer-unlocked is just an example, but not a number! It's a scam for customers, and it's been the last to switch to another carrier with all three numbers.
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