I was asking for a lower interest rate (now 29.99%), for even a few months to pay this card (which i closed), down. I am going in for several back surgeries ( i am on disability) and they would not lower the rate which is MUCH higher than any other card. If i have to go under...
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I wasn’t making a pissed customer call. I received an email stating that there’s an issue with my address. Unfortunately, you were given the old address by my dentist. My apologies for that. My current address is 404 Sunshine Drive, Lady Lake, FL 32159. My phone number is (352)205-****. I have tried calling you and was disconnected...
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Poor payment options and less than competent Customer service representatives. Completely useless options other than pushing you to automatic payment, which is obvious because they make payment options so difficult and charge you to speak to an associate. My recommendation is if you have a loan with them to refinance it and get out of it User’s...
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I called to make a payment on my account. I ran into some difficulties by being out of town and having to replace my phone. I called and when I got a customer service representative I was told that I need to be transferred to the loan department. I was transferred and heard thank you for calling...
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The call got disconnected i been having issues making my payment online and i tried calling the number bug it doesn’t work
Poor service
I never thought I'd have to write a complaint, but maybe someone will be deterred from moving to this "friendly" office. I've been a bee customer for many years, and everything has been ok, but not for the last six months, the internet is no, conversations are often disconnected, or the interlocutor suddenly stops hearing - the bee employees themselves called 4x because they didn't hear. The point was added to all my last purchase - I bought a smart watch, the employee provided information that I will have to pay a certain amount and everything, I agree. When I use the clock, I find that I don't even charge during the day. I turned to the bee salon, where I bought the watch, told me that I could not give up the watch, because it was bought on the spot to write an application for a change. After 2 weeks I was called back and told that due to eg the clock does not keep charging, and if you do not need e. g. can be unlocked by paying the clock value. The next shock was receiving the bill and realizing that I had to pay for the money separately, not as I was told. I turned to the bee's salon again, saying that I could give up the example and the number, paying the full value of the watch. I have written an application that I want to pay, but the application for eg and number disconnection was accepted, it must be submitted when I pay. At the beginning of the year I paid everything, I turned to the bee salon to unlock the example and the number. The application was accepted, but it was announced that you will also have to pay by the month, so the key with the end of the month, I agree. Today I found that nothing is unlocked, called the bee info, and received an answer-unlocked is just an example, but not a number! It's a scam for customers, and it's been the last to switch to another carrier with all three numbers.
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