I am tired of trying to get into my account to pay and cannot get in, it says try again later. You can’t pay yet they will be on the phone the next day wondering where their payment is User’s recommendation: good luck.
The most horrible customer service on the planet. Website buggy. If you need to speak to an actual human plan to take a day off work–that’s how long it will take you. Thank God I have a small balance. Will be cancelling soon! User’s recommendation: TERRIBLE IN ALL WAYS–AVOID.
Need to talk to someone about a recurring charge of 13.54 for something. Ending Acct number is 0898 Please, all I want is to talk to someone on the phone.
Call got dropped trying to connect with the collection department. Im trying to resolve two collection accounts.
I made 2 furniture purchases from the same Kane’s store a year apart, using the same synchrony bank to finance. The second purchase was supposed to be added to the same account I was already paying every month for the previous year, but instead they require I write them 2 checks to the same bank every month,...
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Poor service
I never thought I'd have to write a complaint, but maybe someone will be deterred from moving to this "friendly" office. I've been a bee customer for many years, and everything has been ok, but not for the last six months, the internet is no, conversations are often disconnected, or the interlocutor suddenly stops hearing - the bee employees themselves called 4x because they didn't hear. The point was added to all my last purchase - I bought a smart watch, the employee provided information that I will have to pay a certain amount and everything, I agree. When I use the clock, I find that I don't even charge during the day. I turned to the bee salon, where I bought the watch, told me that I could not give up the watch, because it was bought on the spot to write an application for a change. After 2 weeks I was called back and told that due to eg the clock does not keep charging, and if you do not need e. g. can be unlocked by paying the clock value. The next shock was receiving the bill and realizing that I had to pay for the money separately, not as I was told. I turned to the bee's salon again, saying that I could give up the example and the number, paying the full value of the watch. I have written an application that I want to pay, but the application for eg and number disconnection was accepted, it must be submitted when I pay. At the beginning of the year I paid everything, I turned to the bee salon to unlock the example and the number. The application was accepted, but it was announced that you will also have to pay by the month, so the key with the end of the month, I agree. Today I found that nothing is unlocked, called the bee info, and received an answer-unlocked is just an example, but not a number! It's a scam for customers, and it's been the last to switch to another carrier with all three numbers.
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