I called synchrony bank to update my auto pay I have about four credit cards with them and not one person could do all of them at one time I had a call for individual people to handle each different account however at one time before one gentleman help me make payments on all my accounts it...
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The WORST customer service I have ever received from a bank. I got their credit card for a 0% promotional purchase of $15,000. They added a $150 fee, then before sending me a bill, notified the credit score people that I was “over my spending limit”!!! This is not because I made an additional purchase, but because...
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I’ve had this card for well over a year and paid everything on time every single month. I even pay more than the minimum. And they pulled my credit report as a hard inquiry twice without my approval. I’ve never asked for a limit increase. They ended up dropping my credit limit twice while imposing hard inquiries!...
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I applied Sams credit card at the store. All my personal information was taken. I was approved at the store and advised from Store customer service that if I want to use the card that day they can issue me a temporary card. I told them I can wait for my card. Two weeks later I received...
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Discovered my Car Care card was damaged and outdated when trying to buy tires. Had not received new card, but don’t know if that was fault of post office or Synchrony. Called customer service from dealership (which did accept card and associate was right there), was told they couldn’t do anything because that dealership did not accept...
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Poor service
I never thought I'd have to write a complaint, but maybe someone will be deterred from moving to this "friendly" office. I've been a bee customer for many years, and everything has been ok, but not for the last six months, the internet is no, conversations are often disconnected, or the interlocutor suddenly stops hearing - the bee employees themselves called 4x because they didn't hear. The point was added to all my last purchase - I bought a smart watch, the employee provided information that I will have to pay a certain amount and everything, I agree. When I use the clock, I find that I don't even charge during the day. I turned to the bee salon, where I bought the watch, told me that I could not give up the watch, because it was bought on the spot to write an application for a change. After 2 weeks I was called back and told that due to eg the clock does not keep charging, and if you do not need e. g. can be unlocked by paying the clock value. The next shock was receiving the bill and realizing that I had to pay for the money separately, not as I was told. I turned to the bee's salon again, saying that I could give up the example and the number, paying the full value of the watch. I have written an application that I want to pay, but the application for eg and number disconnection was accepted, it must be submitted when I pay. At the beginning of the year I paid everything, I turned to the bee salon to unlock the example and the number. The application was accepted, but it was announced that you will also have to pay by the month, so the key with the end of the month, I agree. Today I found that nothing is unlocked, called the bee info, and received an answer-unlocked is just an example, but not a number! It's a scam for customers, and it's been the last to switch to another carrier with all three numbers.
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