my due date was changed without my knowledge and then i was charged a late fee which increased my minimum payment and was told the late fee would be waived but reversed to the balance but i must pay the minimum payment which was increased 29.00 dollars. No one was helpful.
I have been trying to reach Synchrony for two days in order to do a change of address and discuss one of my CDs. Their system does not recognize my social security number although I have been a customer for years. The recording says they have a 30 minute wait time and I’m placed on hold. After...
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I my husband has a Sam’s Club and a Loew’s Credit Card. He lives out of town and comes home on the weekends. We share a checking account with both names as signers. I have been paying the bills for 32 years of marriage. Synchrony has allowed me to make payments sometimes, and sometimes it won’t. In...
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I used my Discount Tire card to buy tires and rims for my truck. Both the rims and tires were on back order, so I had them paid off before they were supposed to be in. They never came so I canceled my order. I called Synchrony to have them put the money back on my card....
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I had an Old Navy credit card switched to Navyist rewards credit because it offered more perks ..not changed by me but by the Old Navy company online account…I owed 62.25 which I paid on time as of July 27 2021 by Bluebird debit card which was rejected by electronic email saying for various reasons it was...
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Poor service
I never thought I'd have to write a complaint, but maybe someone will be deterred from moving to this "friendly" office. I've been a bee customer for many years, and everything has been ok, but not for the last six months, the internet is no, conversations are often disconnected, or the interlocutor suddenly stops hearing - the bee employees themselves called 4x because they didn't hear. The point was added to all my last purchase - I bought a smart watch, the employee provided information that I will have to pay a certain amount and everything, I agree. When I use the clock, I find that I don't even charge during the day. I turned to the bee salon, where I bought the watch, told me that I could not give up the watch, because it was bought on the spot to write an application for a change. After 2 weeks I was called back and told that due to eg the clock does not keep charging, and if you do not need e. g. can be unlocked by paying the clock value. The next shock was receiving the bill and realizing that I had to pay for the money separately, not as I was told. I turned to the bee's salon again, saying that I could give up the example and the number, paying the full value of the watch. I have written an application that I want to pay, but the application for eg and number disconnection was accepted, it must be submitted when I pay. At the beginning of the year I paid everything, I turned to the bee salon to unlock the example and the number. The application was accepted, but it was announced that you will also have to pay by the month, so the key with the end of the month, I agree. Today I found that nothing is unlocked, called the bee info, and received an answer-unlocked is just an example, but not a number! It's a scam for customers, and it's been the last to switch to another carrier with all three numbers.
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