Why do customers who have had accounts for over 20 years have to show an ID? Masks are useless and not mandated in my state! They should be an option not mandatory. Give people a choice!
Taylor Constable treating me like am imbecile. She works in the Alt A1A branch in Jupiter Fl 33458 Check the footage of our interaction 4/13/21 approx 2pm.
Inside banking is closed. Only drive thru is open. Have not spent less than 20 minutes in line, in my vehicle, waiting to deposit a check or perform a simple transaction. Five or more vehicles in line, only one lane open, two other lanes either closed or used for drop box or ATM. This is since last...
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Refinanced my home mortgage with mortgage, got instruction on how to set up automatic monthly payment,. Followed the instruction, did not work. So called their customer service phoneline, waiting for more than 35 min, nobody picked up the phone yet. User’s recommendation: Add more customer service agent to reduce hold time.
Im so tired of your ATMs not working. If people have their money in your bank they should be able to access their cash. I went to three different ones this morning and all are down.
