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One of the employee was high during her shift. I didn’t catch her name but she was at work todays morning at sunglass Hut, southlake mall… she really didn’t know what was she doing! This was really bad experience to have at your prestigious brand. And she was rude to me and my husband for no reason.
So first I got an email telling me my sunglasses were going to be at the store today. They’re not, and the manager was a total *** to me. I asked for a refund and both her and another employee refused to give me my money back. I can honestly say I will never shop here again,...
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I purchased a pair of $200 Oakley sunglasses while out of town. About 4 hours later noticed a huge scratch on the lens. On the way home I stopped at a different Sunglass Hut and tried to exchange them. The response was since we didnt sell them to you, and they are scratched, we cant help you...
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I bought 2 pairs of glasses from shop in Reading they were not in stock so the shop ordered them on line fo us I received a confirmation e.mail but it only had one pair of glasses on it spoke to shop they told me to e.mail my complaint I have sent 4 e.mails and countless phone...
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I went into sunglass hut on a sat made a purchase for my boyfriend. AS I’m checking out and removed my card and it approved of the purchase the system shut down. Mind you the first time i inserted my card it was approved. It didn’t print out a receipt when the system…
