Service is terrible never got it resolved. I am unable to use my phone in my home or around the area I live. My phone bill is too expensive for me not to be able to use it in my everyday locations. User’s recommendation: Don’t use.
My iPhone XLR was over heating and not maintaining a charge, and the camera lens had broken. My husband and I went into the local Verizon store to purchase a replacement phone for me we were one payment away finished paying off our phones when my phone was damaged, we were not looking to sign up for...
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I visited a Go Wireless outlet in Burley Idaho (didn’t know I wasn’t dealing with Verizon) to see about my phone which had a failing battery and referred to my insurance. I was told by Jesus A. that my insurance didn’t cover that, had in fact “expired” anyway, even though I was still paying monthly on it,...
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The worker had an attitude once my daughter and I entered the store. I had been in a couple days before to get a screen cover under go advantage but didnt have my daughter password whose the main account holder. So we both came in and was trying to navigate the when she state do you want...
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Update by user Apr 25, 2021 Nothing has been resolved, and it’s been 6 wks. The case has been escalated through all the levels at Go Wireless (Corporate), but my wife continues to be passed from one person to another, with no one following through on any promises of reimbursement, etc. Even the escalation to managers &...
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