I ordered the most beautiful shoes and received them and they were unwearable ! They were made of rattan but poked the foot with sharp sticks, I returned them same day with a explanation of why and they took a long time to give me a refund but still charged me over 28.00 in shipping charges !...
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Recently I ordered a $90 shear top with a cami underneath. During my second wearing, the back strap of the cami broke, the front sagged and suddenly I was exposed — at a party for all to see. It was the most embarrassing wardrobe mishap. I complained, asking for a full refund (I offered to mend the...
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Update by user Dec 15, 2018 As of 12/15/18 I have not been contacted by Sundance Customer Service. However, the company continues to advertise even better deals–now 25% off and free shipping. Original review posted by user Nov 15, 2018 Contacted customer service after receiving an item backordered for two months because in the meantime the catalogue...
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I have sent two returns to Sundance in the last year. The most recent return showed that Sundance received the return from me on 8/29/18, two weeks from me receiving the order from Sundance. I hadn’t recd or heard anything from Sundance as of 10/3/18 so I contacted…
Spoke to a male rep who was very matter of fact and was not very professional
