I was without service for almost a month. When the service person arrived he installed new cable lines in my home. I didn’t notice how the cable was ran outside of my home until after he had left. It looked very tacky so I asked if it could be redone. The person that I spoke with, a...
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Our cable and internet went out on Saturday 5/15/21 due to an outage because of a blown amplifier. I reported the lack of service next morning. After they made us go through a battery of tests, they claimed there was a good signal and there wasn’t an outage (even though there was). The cable and internet did...
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April 8th (3:00 AM EST) I pay my bill and the service is interrupted. The service is not restored within the timeframe that is supposed to be restored. On the message it states that the internet will be restored within 15 minutes and phone will be 4 hours. In April, it was not restored until 3 days...
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In the Town of Morrilton, AR suddenlink has become a nightmare to say the least. Using both Phone or internet chat, you can never get a problem addressed, and never fix or repaired as well. Slower than advertised internet speeds, non working services like video on demand and terrible quality cable video. I feel the Monopoly on...
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3 months ago suddenlink failed to process payment and the next month the bill was double so mailed a check the next day for double payment. I called them and told them the day I got the bill what I was doing and told them if they got the check from the month before to let me...
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poor quality item
A low quality printer was delivered to me. I sent it back. After repeated calls, I was informed that the printer was indeed damaged and would be replaced. Promised to send a new one. Sent on Friday - the same and still "ride" on top of me that I do not know how to install. This morning I seemed to be heard again and promised to call me back. I can't expect anything.
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