We have been out of service since Monday. They keep coming out and temporarily fixing my problem. I try calling the outage line and each time have to deal with their twenty minute troubleshooting crap until finally I get connected with someone in India. I am beyond angry! An alt ice representative called today and failed to...
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I signed up with Suddenlink for WIFI only for 😯 a month..I gave them my card for autopay. The next month I went to pay my mortgage but did not have the funds ..Suddenlink took 500 out of my account without telling me a WORD about it..All I watch is NEWS, no movies, no ganes, etc..HOW IS...
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For nearly two months, our Internet has been off more than on. I have spoken, several times with Support, purchased a new Modem and Router, and had a technician visit. Still no reliable Internet. We cancelled our contract, returned the equipment and received a confirmation number and a confirmation email. Now the company says our service has...
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I have audio and video of the tech support and customer service having a community of customers on the phone at one time tonight and also using foul language to speak to us. This is so unprofessional but also a waste of time of people who need help with fixing our services that we pay for. We’ve...
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My mom went suddenlink store to pay h/er bill and the c/s made a mistake and told my mom payment was 153 and was suppose to be 193. So my daughter has been on the phone with c/s and get the run around and the c/s at the store made a mistake and we have to pay...
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poor quality item
A low quality printer was delivered to me. I sent it back. After repeated calls, I was informed that the printer was indeed damaged and would be replaced. Promised to send a new one. Sent on Friday - the same and still "ride" on top of me that I do not know how to install. This morning I seemed to be heard again and promised to call me back. I can't expect anything.
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