Complaints & Reviews — Suddenlink Communications

On 08/31/21 there was technicians on our cul-de-sac upgrading equipment to three houses. At 12:47 one of them cut the lines, Our entire cul-de-sac is with out internet, WI-FI and Tv. When a technician came last night all he could tell us is that we needed a maintence person to fix the problem. I am astounded that... Read more ➤

These are on my cable showing proof my networks been breached and Suddenlink is scamming people!! #bwnhgym# pggpdcppnpapa9# 200 Jericho Quadrangle Jericho NY [protected] LN RP 15 20210715yyyynnny [protected] 1111 Stewart Ave Bethpage my [protected] RP Illegall hacking into my network, spying on me and my kids, and talking crap on tv to me and my children.... Read more ➤

I have contacted the local office, got a new router from Suddenlink, had a rep come to our home and have had to reboot the router at least every few days. I am paying for 100 speed and average 30 – 40 when it works. I have been on the phone numerous times and nothing seems to... Read more ➤

I have 2 dwelling on 1 lot. I had tv and internet on 1st dwelling the 2nd dwelling there was no service. I wanted to add tv and internet to the 2nd dwelling, cancel the tv only on the 1st dwelling. They said I needed 2 address for 2 different bills I said ok. I didn’t agree... Read more ➤

I called July 24, 2021, and recorded the call where the agent said that the new bill would be $78.50 and now I got a bill of $153.08. I called to make sure that I would not go over the data plan and was told/promised that I would not go over it from July 24, 2021, and... Read more ➤