I have been with Astoria for over 20 years. I have been with this bank since it was Flushing Federal. Bank take overs and changes are normal what has happened with Sterling National taking over Astoria is not normal. Today, again their system is down for the whole day. Don’t know if it will be fixed by...
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First , many thanks to the reviewers here who gave tips on how to navigate the system that former Astoria Bank customers were forced to switch over to. I finally was able to access online banking today using Sterlingconnect with my older desktop computer. It took them a few weeks to correct all the programming errors. I...
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Took over Astoria Federal Bank did the change over starting the weekend of August 13th and its been one nightmare after the next. Just waiting until my trust comes through and I will close the account and just be done with it with this retarded company with assclowns who all work for the CS Dept. Its like...
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Very poor transition, nobody can help you, cannot transfer money between accounts. Called 800# for help, waited 20 minutes on hold only to be hung up on. Actually happened twice, once after telling the representative my problem! That’s just the beginning, phone app is locked, nobody knows how to help you, they put you on w/a supervisor...
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I was originally with Astoria . The only good thing is I did not have to change bank account numbers. But I can’t check my account online when I want because there is always a problem with the site. The circle keeps turning and no info or you need to be verified over…
