More Contact Info

Toll-Free Number:

(800) 423-0896

Fax:

800-999-7021

Other Info

Other Info (opening hours):

Hours:

Monday-Friday: 5 am – 5 pm PST

Company Address

Solara Medical Supplies

Chula Vista,

United States

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Complaints & Reviews — Solara Medical Supplies

23 Jun, 2021

Need supplies but getting message there’s a problem with my account but no person or means of “fixing” what the supposed problem is with my account.

My Dexcom 6 system pairs with your Apple Phone, it delivers a message when one part of your Dexcom 6 needs replacing (sensors, transmitters, etc.) Three weeks ago, a message said my transmitter would expire in three weeks. However, when I try and reorder, a message says there is a problem with my account but no phone... Read more ➤

Medical Supplies and Equipment

23 Jun, 2021

I need to order medical supplies but I am told there is a problem with my account but no phone number is provided to fix it.

I am trying to order a new transmitter for my Dexcom 6. I received a message on my Apple phone that my transmitter will expire in three weeks. However, when I go to their ordering online system I am told their is a problem with my account. None of the provided phone numbers allow me to talk... Read more ➤

Medical Supplies and Equipment

21 Jun, 2021

Overcharging Billing

4/8/21 quoted $8 monthly for Free Style Libre2 sensors 4/8/21 quoted $10 one time only for Free Style Libre2 meter 4/8/21 I paid $18.77 for that month. 4/8/21 Bill Date (Mailed 5/13/21) Invoice #367**** for $75.09 April Sensors $35.71 and $39.38 for the Free Style Libre2 meter. Due Date 6/7/21 not what I was quoted on 4/8... Read more ➤

Medical Supplies and Equipment

15 Jun, 2021

Freestyle sensors

The process of reordering my freestyle sensors was easy and quick. Customer service appears to be on top of it. So far so good

Medical Supplies and Equipment

16 Mar, 2021

Delayed shipment of supplies

Solara did not ship my last order on time, even though I ordered exactly when Medicare would pay for the next Dexcom G-6 Sensors. I have no buffer of extra supplies because Solara consistently ships late, so I will not have a CGM for a while. The last order shipped 8…

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