The air conditioning is not working. I have health issues and cannot be overheated. Hotel agrees to cancel reservation. I need refund
Ive been trying to reach snaptravel to speak to an actual person but no answer, no response, no help. I need to cancel my booking due to a person with us testing positive from COVID but no help from snaptravel!!!!!!
Poor customer service. Please use another site for reduced rates. The quality of the hotel was disgusting. Contacted Snap Travel for refund told non-refundable. Then instructed to ask this place to assist with changing lodging changes, nonewhich wasn’t happening. User’s recommendation: No.
Booked online and hotel is unsafe to stay with my small children. There is drug addicts hanging in the parking lot and people hanging out drinking beer. I was afraid to get out of the car. I need a refund User’s recommendation: Do not use this company. They will not refund you for hotels that have drug...
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This company is HORRIBLE!!!!!! If you want RUDE CSRs jacked up rates, zero responsibility on the part of the company, a repeat of I understand your frustration I understand Im very sorry all spoken emptily as they do not care, will not fix, wont give a supervisor because apparently they have the same level of discretion as...
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