Poor service
20. 01. 2019 Bauska AuMobile 4g internet download speed varies from 2-6 mbps. Router changed to "more powerful" and "more modern" a month ago. In the last two years, the router has changed twice to a more modern and powerful one, although after a few months I am convinced that the quality of the Internet will only get worse. Is it really in the perception of this company that it corresponds to the words more modern and powerful, rather in the perception of the company, under the words more modern and more powerful lies the improvement of the quality of service in fooling the customer. By calling the customer service phone (in fact, the girls are only able to listen to the problem, not solve it, and continue to fool the customer with standard problem solution lists, such as what router, type of connection, base station does not see the customer,). I put the router on the roof of the house. I can see both base stations, the internet download speed is 2-6 mbps, even if you go with the bucket for the download speed, but maybe the company's product service is called - pick up the bucket and go after it yourself, nothing like that is written in the contract. The girls of the customer problem solving service (rather fooling service) suggested writing a complaint. Earlier, by calling the information phone, the problem could be solved in 10 minutes. At that time, there is now a product problem solving service for this company (I want to use another name in this place, for example, Sharashkina kantor).
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