OK after a year with dealing with them i figured it out and got their secret. They print the statements before the due date and if you pay on time (the second you get your bill) you wont get a statement. If you mail a check it will clear your account within 5 days but they do...
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Every time I call customer service I spend a couple of minutes going through the call tree, then placed on hold for like 5 minutes and then hung up on. If I do get a person they direct me to send an email then hang up. There was no is there anything else I can help you...
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I find it difficult to accept that a finance company would not let the customer know when the total interest for the year would be added to the bill if not paid by a certain date. This is called courtesy, which many credit card companies do for its customers. This is the first time I have been...
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They give you the option when you finance with them to write a monthly check or set up automatic drafts. I set up the draft and after about a year I sent a lump sum payment to pay them off. But the next month they drafted my account again causing an NSF to occur. They said it...
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Do not under any circumstance get under a contract with Aqua Finance! This company is the epitome of loan sharks! They will not negotiate at all on an early payoff amount. Their interest rate is astronomical! My monthly payment was 90.00 and 30.00 went toward principal…
Fraud, poor service
Attention bulk customers (schools, kindergartens, etc. )! The company is not clear about orders. Firstly - do not meet the deadlines, secondly - do not feel guilty, thirdly - take the money, but do nothing. And the crown of all - the whole team of 1. 5 people is quietly going on vacation, collecting money, making them wait for the order until the "gentlemen / ladies" have a good rest.
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