Toll-Free Number:

(888) 467-4355

Headquarters:

+3 170 377 9111

Carel van Bylandtlaan 16, The Hague, The Netherlands

Other Info

+31 70 377 9111 (Netherlands) +1 888 467 4355 (United States) +44 800 731 8888 (United Kingdom) +44 207 934 1234 (United Kingdom) +61 893 386 600 (Australia) +64 44 714 519 (New Zealand) +43 800 080 299 (Austria) +45 79 203 522 (Denmark) +33 157 606 100 (France) +49 40 809 080 513 (Germany) +353 972 7100 (Ireland) +39 200 695 000 (Italy) +31 900 202 2710 (Netherlands) +47 51 693 000 (Norway) +351 214 200 400 (Portugal) +7 499 923 2103 (Russia) +34 915 370 100 (Spain) +1 514 356 7000 (Canada) +27 119 967 000 (South Africa) +55 50 895 700 (Mexico) 800 727 5270 (Brazil) +971 26 333 620 (UAE) +86 106 529 6616 (China) +81 332 181 771 (Japan)
Carel van Bylandtlaan 16
The Hague
Netherlands – 2596
Addresses

The United States
1000 Main, 12th Floor, Houston, TX 77002
The United Kingdom
Shell Centre, London, SE1 7NA

Canada
400 de Maisonneuve Ouest, Suite 200, Montreal, QC H3A 1L4
Australia562 Wellington Street, Perth WA 6000

New Zealand
Level 10, ASB Tower, 2 Hunter Street, Wellington

China
30F, China World Tower B, No. 1 Jianguomen Wai Avenue, Chaoyang District
Austria
Tech Gate, Donau-City-Straße 1, 1220 Vienna

Denmark
Egeskovvej 265, DK – 7000 Fredericia

France
307 rue Estienne d’Orves, 92708 Colombes Cedex

Ireland
Embassy House, Herbert Park Lane, Ballsbridge, Dublin D04 H6Y0

Italy
Via Vittor Pisani, 16 – 20124 Milano

Portugal
Rua Sanches Coelho, nº 3 – 8º andar, 1600-201, Lisboa

Spain
Paseo de la Castellana 257, 6A planta, 28046 Madrid

Mexico
Av. Paseo de las Palmas No.425, piso 3, Torre Optima 3, Col. Lomas de Chapultepec C.P. 11000

Brazil
Av. das Américas, 4.200, Bloco 6, Barra da Tijuca – Rio de Janeiro – RJ

United Arab Emirates
P.O. Box 46807, Abu Dhabi, UAE

Japan
16F Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo, 100-6216, Japan Show MoreShow Less

Company Address

Shell headquarters

Carel van Bylandtlaan 16

The Hague,

Netherlands

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shell , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shell

14 Aug, 2020

Complaint with regards with service station in malaysia

I have a complaint with regards to the purchasing of Fuel at your Shell Station in Malaysia, The said Shell station ‘s address is as follows: RIMBAAPI SDN.BHD. COMPANY NO: 151593-D LOT 146, JALAN AMPANG BKT. BELACAN, 68000, AMPANG, SELANGOR, MALAYSIA. (SITE 1056) The staff on attendance at the service station refused to allow me to come... Read more➤

Gas Stations / Charging Points

1 Aug, 2020

Charged me $85 on $25

The cashier was on her cell phone and was not interested in helping me User’s recommendation: Not to shop here.

Gas Stations / Charging Points

29 Jul, 2020

There’s been a hold on my bank card

The shell employee never authorized the pump which made the pump cancel out the transaction after I had already entered my pin number and the displayed read accepted. I picked up gas pump and selected my type of gas and the employee never selected my pump when she was getting the pump signal which never reset the... Read more➤

Gas Stations / Charging Points

24 Jul, 2020

Clerk called me a name and was rude!!!

Yes, the owner did nothing! I want the guy that called me that name, should be fired or at the least be warned! User’s recommendation: AVOID THIS PLACE.

Gas Stations / Charging Points

16 Jul, 2020

Poor service from shell

Have a gift card from shell with $10.99 left on it cant use it called shell wont issue a new card keep getting runaround going to file a complaint with the federal trade commission And each state attorney generals office User’s recommendation: Don’t use card.

Gas Stations / Charging Points

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Fraud

On June 14, 2018, I placed an order on the website to which I also received an invoice very quickly. The bill was paid on the same day as the bank returned, so the next day the money definitely needed to arrive. Before I made a payment to find out how long it would take to receive the product, it was important that it took place before the holiday. What a speech! By the time I make the payment, they will send it out and then arrive quickly, so it would definitely be on Omiva's side, but first of all they would not be interested in who to send the package to, then A few days later I realized for myself that they hadn't asked where to send and I already thought it wouldn't be okay. I will send them a letter to a parcel and answer that today 18.06.2018 they have sent a parcel closest to my address, which was indicated in the invoice. It still has neither a shipment nor money, but most importantly, to say that it has been sent out and to wait, Great! Then I write to take out my post myself, return my money to me, it is no longer relevant to me after the holidays. For a while they did not read the messages, then read and did not answer, the phone did not go and the website comments could not be added, strange though, because usually everyone is proud of their work and read to evaluate it, Just not in the case when there is nothing good to say. Then write an apology for the missile, judging by the complaints would be a long time with such misconduct to deal with. In the coming days, promising to return the money, I look forward to it, but also www.ptac.gov.com will be informed, there will be no harm, it is enough to harass people.