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Update by user Aug 16, 2021 Company fixed the issue and I have been provided with product replacement. Original review posted by user Aug 16, 2021 very short waiting time to get help. assisted me virtually thru my phone. we disconnected and reconnected the unit and then determined the motor was bad. they are sending a new...
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Dissatisfied with Shark. Am going to look for a product which will inform me when an important part is discontinued! User’s recommendation: I’m your busy life check Shark every day to check what’s discontinued!
I bought the robot vacuum shark in October/2020 and is not working anymore, it stops as soon as it starts, and it said that it needs to be cleaned but is clean including the filters. I have the receipt from the store of the date and order number from the store when I bought it. It was...
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I ordered several vacuum replacement parts July 22. One part arrived within a week. When I tracked the package, FedEx had returned the order to Shark due to damaged condition. Never heard from Shark. But they did bill me for the items. Thank you for providing a phone number as I couldnt find one anywhere. They are...
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Reference Number: SMGB-182**** Hi, can you possibly help me with a complaint regarding service received for a broken/faulty part pet power tool for Model NZ801UKT. This was purchased in July 2020 after always buying Dyson. We like the vacumn itself but the tool broke…