4 months after purchasing an expensive Shark vacuum, it started to lose suction, squeak, etc. called customer service who said our warranty only covers the motor. I asked what we can do for diagnosis and repair. They did not know?! The place we purchased from said they cant do anything after 30 days after purchase. I get...
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I’m pissed, because the customer service representative could not help me. Language barrier. A big problem. I’m returning the vacuum.
The vacuum hose split horizontally where it goes into a collar inside the handle- cannot replace just the hose, but the hose and handle assembly. User’s recommendation: Any warranty on a Shark Rotator Vacuum Cleaner only refers to the motor- not broken or damaged pieces of the vacuum.
HI I have a shark vacuum Rotator that I love and best vacuum I ever had! Therefore when I started working 60-70 hours per week I purchased a shark ibot (850) it has been wonderful until recently, The red light comes on saying clean, and my message on my online/phone…
Im not sure how much this is going to help but at least I can express my concerns. First of all thank you for wanting to hear my complaint. I have a shark that Ive gotten many years ago and yes its still working and to buy accessories for it and to find out that they no...
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