More Contact Info

Toll-Free Number:

(800) 844-6591

Customer Service:

Securus Video ConnectSM Information

(877) 578-3658

Toll Free

(800) 524-5547

General Info:

(972) 734-1111

Other Info

+1 972 734 1111 +1 800 844 6591 +1 877-578-3658
4000 International Parkway
Carrollton , Texas
United States – 75007
Mon24h
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General CorrespondencePO Box 1109, Addison, TX 75001
Check PaymentsPO Box 650757, Dallas, TX 75265-0757 Show MoreShow Less

Company Address

Securus Technologies LLC

PO Box 1109

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Securus Technologies , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Securus Technologies

2 Jul, 2021

Need credit for 2 video chats

Rip me off for my visits I had scheduled bc they messed up on they end. Smh I dont wish 4 any1 to put up with the hassle

Telecommunications

2 Jul, 2021

My account i put 50 on it not on there

I went online and added $20 to my account and it’s saying I don’t have money on the account . What’s wrong?

Telecommunications

30 Jun, 2021

To refund my money back

My money still has not been refunded to my debit card and it’s been a week so far. They said it could take up to 12 days s ok I’m hoping it comes soon.

Telecommunications

29 Jun, 2021

They are stealing my money!!!!

I pay this company for my son to connect with his mom and their service doesn’t work 90% of the time. They seem to always be experiencing technical difficulties. Their customer service sucks! No one ever answers the phone at their 24/7 phone number or any of their other numbers they list. User’s recommendation: Be prepared to... Read more ➤

Telecommunications

29 Jun, 2021

Update email address and password

I change my email address and my password since I had a different one when I started this up but I need to update it to my new email address and password so I can continue to get scheduled video visitation alerts with my son at Bradley County Jail Cleveland Tennessee. I haven’t been receiving any confirmation... Read more ➤

Telecommunications