More Contact Info

Toll-Free Number:

(800) 844-6591

Customer Service:

Securus Video ConnectSM Information

(877) 578-3658

Toll Free

(800) 524-5547

General Info:

(972) 734-1111

Other Info

+1 972 734 1111 +1 800 844 6591 +1 877-578-3658
4000 International Parkway
Carrollton , Texas
United States – 75007
Mon24h
Tue24h
Wed24h
Thu24h
Fri24h
Sat24h
Sun24h
General CorrespondencePO Box 1109, Addison, TX 75001
Check PaymentsPO Box 650757, Dallas, TX 75265-0757 Show MoreShow Less

Company Address

Securus Technologies LLC

PO Box 1109

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Securus Technologies , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Securus Technologies

26 Jun, 2021

I need to know why I can’t answer a call by pressing 1

My inmate called like 12 times but when I hit 1 to accept it wouldnt acknowledge it and just kept on with the automated response. I waited on hold for 4 hours only for the call to be dropped on their end.

Telecommunications

25 Jun, 2021

No sound on video chat

No sound on the video chat with my brother. We could see him but he could not hear us. I paid for this video chat and I need a refund or I have a free chat. My brother is at Spartanburg County Detention Center, in Spartanburg South Carolina. He stated that theyve been having a problem with... Read more ➤

Telecommunications

24 Jun, 2021

Prison block

Didnt fix problem and wouldnt let me talk to anyone still cant expect calls cant send emails are nothing and its already been 3 weekd User’s recommendation: Don’t do it.

Telecommunications

24 Jun, 2021

Addmoney

I did not get my refund. But another concern is that had many dropped calls when I call and accept and it charges me $10 for the full call and it hangs up I probably in the past three or four months had Easley 8 or 9 possibly more along with all the sudden will be on... Read more ➤

Telecommunications

24 Jun, 2021

Want to change my account

Want persons preview allowed on account restricted.. I do not want them looking at my account I do not like them anymore User’s recommendation: Keep accounts private.

Telecommunications

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