Mobile internet
At the very end of September I signed a contract with Vodafone and started using mobile internet, data plan "Classic", fee 15, 38 dollars per month without restrictions on the amount of downloaded data. In the first week of October, I received an invoice for September (there was one day). Invoice 77, 85! And I am disconnected from the Internet because the credit limit of AUD 35 has been exceeded. The next day I went to Vodafone customer service department. They contacted the people in charge, promising to call in the coming days. Nepalvania. The Internet was not connected. I went to the customer service center again. There, the employee contacted those responsible again. It turns out that the problem was registered for one day in September and for October I still exceeded the allowed credit limit of AUD 35,so the internet was still disconnected but promised to connect after 4 hours which was also done. The impression that there are clumsy employees who do not know how to solve problems quickly, because I really needed the Internet at that time. As if I had nothing to do but spend my time driving to Telstra service centers. As well as the second problem - I live in the center of Melbourne, I have 3G coverage, but the internet often "crashes" and tends to disappear. In any case, I am DISSATISFIed with Vodafone mobile internet, because not even a month has passed, but I have problems with the internet all the time.
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