More Contact Info

Toll-Free Number:

(800) 777-4004

Customer Service:

Pangburn's of Texas

(888) 311-3734

Russell Stover Chocolates

(800) 777-4028

Whitman's Chocolates

(888) 311-3723

(800) 477-8683

Accounting/ Billing:

(800) 516-9466

Wholesale Accounts

Fax:

+1 (816) 855-2356

Other Info

Other Info (opening hours):

Customer Care Hours:

Monday – Friday: 7:00 am – 7:30 pm CT

Corporate Offices Hours:

Monday – Friday: 8:00 am – 5:00 pm CT

Company Address

Russell Stover Chocolates, LLC

4900 Oak Street

Kansas City,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Russell Stover Candies , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Russell Stover Candies

14 Feb, 2021

Stingy chocolates

My husband bought me a whole heart of chocolates for Valentines Day and there were only 5 chocolates! This is ridiculous! So stingy and overpriced! Never buying this product ever again!!! Dont buy from this brand!

Food Manufacturers

14 Feb, 2021

Only 9 pieces of chocolates and 2 of them were the same

I received a heart box of Russell Stover Valentines chocolates and only 9 pieces were in the box. It was a nice size box but the packaging is different because the candy was so spaced out to make the box seem full. They were full alright of air. Also, I have 2 of the same pieces. What... Read more➤

Food Manufacturers

5 Feb, 2021

Sent letter of complaint about bad candy never heard back

Husband bought two boxes of assorted creams at Christmas chocolate looked like it had melted was discolored in the trash it went would have been great to had option of fresh chocolates or money back thanks Russell Stover

Food Manufacturers

8 Jan, 2021

What happened to the molasses chews? No longer in the boxes of chocolates

Russell Stover chocolates have diminished in quality of taste these days and they no longer include molasses chews, which were delicious. Maybe charge a bit more money and return to the chocolates of years ago. Until I hear that has happened I will stop buying this brand. User’s recommendation: If you want better tasting chocolates from this... Read more➤

Food Manufacturers

3 Jan, 2021

Chocolate tastes old, but one chocolate tasted like chocolate, it use to be the best chocolate

Not sure what happened to the chocolate recipe, but the one RS is using now is disgusting, I’ve had dollar store chocolate that tastes better than the high priced RS User’s recommendation: Don’t waste your money.

Food Manufacturers