More Contact Info

Toll-Free Number:

(800) 777-4004

Customer Service:

Pangburn's of Texas

(888) 311-3734

Russell Stover Chocolates

(800) 777-4028

Whitman's Chocolates

(888) 311-3723

(800) 477-8683

Accounting/ Billing:

(800) 516-9466

Wholesale Accounts

Fax:

+1 (816) 855-2356

Other Info

Other Info (opening hours):

Customer Care Hours:

Monday – Friday: 7:00 am – 7:30 pm CT

Corporate Offices Hours:

Monday – Friday: 8:00 am – 5:00 pm CT

Company Address

Russell Stover Chocolates, LLC

4900 Oak Street

Kansas City,

United States

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Complaints & Reviews — Russell Stover Candies

1 Aug, 2020

Very poor quality for the past couple of years and Disappointment

Will now stop buying altogether. At first I thought something had happened to my taste buds. Nope! Just poor quality chocolate. Good creams have disappeared. My favorite, the strawberry nougat in dark chocolate long gone. Almost any candy bar on the market is better than any of their boxes. Don’t like Godiva: too waxy. Ghiradelli is much... Read more➤

Food Manufacturers

1 Jul, 2020

Bad candies

Your sugar free coconut candies got me and my granddaughter deathly ill -tried to goggle if it was a reaction from the stevia or what–that’s all we both ate one morning is 2 pieces each and felt like we got food poisoned 2 hours later. Love your candies but something is wrong with this one-threw away the... Read more➤

Food Manufacturers

10 May, 2020

Find expiration

Where can i find expiration date in a box of russel stover chocolates?

Food Manufacturers

8 Apr, 2020

DidI not get my order

I need my order for Easter wete is it order number 360****

Food Manufacturers

26 Mar, 2020

Very disappointed in the changes made by Russell Stover

I have bought Russell Stover Chocolates for over 30 years. Now they do not have any of my favorites. And the newer chocolates are a cheap imitation of what they had previously and I do not like the cheap packaging. Unless Russell Stover goes back to their traditional recipes and mixes of creams, I will not purchase... Read more➤

Food Manufacturers