They didn’t even refund me back to my form of payment. They applied a credit to my account. So almost 2 months later I still do not have my money back. I give this company a big FAIL. User’s recommendation: Don’t buy.
It been 11 days since hearing my credit is being processed and your site says 5 days to expect to see it. Where is the return of 139.99 on order 112892****. Rue La La YOUR RETURN IS IN OUR HANDS Shipment tracking shows that your return has arrived at our facility. If…
I am still waiting for my orders that I never received. At this point, I would like to abort everything and like to have the money back. I really like your website, but after the loon waits, the order was canceled by you or not recieved. Thank you Sanela
Needs to pack properly and label the box fragile so the carrier would know not to throw the box or boxes. Am i going to get my stuff replaced? User’s recommendation: Dont order fragile things.
Return wrong color item. Toile sheets you sent grey I ordered blue. The woman was crazy asking for a photo to be emailed. I JUST WANT TO RETURN THE SHEETS AND HAVE YOU SEND THE COLOR I ORDERED!!!! She didn’t offer any info about how to ship it back. There’s no info on your packing slip. It...
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Poor Service
Twice I've had this company, the third one will no longer be used. The consignee received the shipment damaged, soaked, with missing property. The answer is simple: We have checked the system data for shipment XXX and compared the available information with colleagues who reported that the shipment was accepted without any indication of damage and no discrepancies were registered in iExpress systems, and no iExpress damage report was attached to the shipment. In addition, we would like to draw your attention to the fact that in accordance with the iExpress Terms of Use, the inner packaging of the shipment has not ensured the preservation of the contents of the shipment during transportation. The inner packaging is considered incomplete because the liquid in the consignment has leaked and damaged the outer packaging, while affecting its strength. We will not be able to confirm the claim for shipment XXX. " Although the parcels were packed properly, there were smaller boxes inside the large box containing the belongings. For the first complaint, which was opened on 07. 20. iExpress believes that they have been answered. And resolved the situation. services of this company.
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