I never received a Pandora (Friends) charm, that was to be a birthday gift. Information declared it delivered… I have been at current residence for 8 years and no one has ever had almost package. I was told I would get a credit and so far it has not appeared on my credit statement. NOT A HAPPY...
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Order Number 111487****, payment has been taken twice – £232.10 on 26th Feb and again on 8th March. Please credit one of these. Has the parcel been shipped yet please?
Still can not sign in, and a lot of other people can not sign in either. I tried everything. Will have to find another online site. And I was you customer for many years….
Poor Service
Twice I've had this company, the third one will no longer be used. The consignee received the shipment damaged, soaked, with missing property. The answer is simple: We have checked the system data for shipment XXX and compared the available information with colleagues who reported that the shipment was accepted without any indication of damage and no discrepancies were registered in iExpress systems, and no iExpress damage report was attached to the shipment. In addition, we would like to draw your attention to the fact that in accordance with the iExpress Terms of Use, the inner packaging of the shipment has not ensured the preservation of the contents of the shipment during transportation. The inner packaging is considered incomplete because the liquid in the consignment has leaked and damaged the outer packaging, while affecting its strength. We will not be able to confirm the claim for shipment XXX. " Although the parcels were packed properly, there were smaller boxes inside the large box containing the belongings. For the first complaint, which was opened on 07. 20. iExpress believes that they have been answered. And resolved the situation. services of this company.
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