More Contact Info

Customer Service Number:

(608) 661-1376

Fax:

+1 (608) 836 5694

Other Info

+1 608 661 1376 +1 866 762 5288
6418 Normandy Lane
Suite 100
Madison , Wisconsin
United States – 53719

Company Address

RockAuto, LLC

6418 Normandy Lane, Suite 100

Madison,

United States

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Complaints & Reviews — RockAuto

29 Jul, 2021

Sending me old brakes

I received a box full old brake pads., I dont know if this is a joke or what but is not funny., besides now they want me to pay the return label like is my fault., I been a long customer but this is the second time that happens , firs time I stay quite., but this... Read more ➤

Cars and Vehicles, Parts

29 Jul, 2021

My own fault

I wasnt aware I was using a review page when I was trying to look up the number for Rock Auto. But since Im here let me just say rock auto is a god send. Reasonable prices for automotive repair needs and fast shipping. I ordered and forgot to put in my vehicle type. The only complain... Read more ➤

Cars and Vehicles, Parts

29 Jul, 2021

Return for core charge refund

I’ve not received the return shipping label ! Have not heard from a human. I keep getting posts worded as i my problem was solved. It isn’t. I’m entitled to a core charge and Rock Auto is making it so difficult to get it !!!’ Dealing strictly with a computer with no human participation is frustrating and... Read more ➤

Cars and Vehicles, Parts

28 Jul, 2021

Part Does Not Fit, Must Pay Return Shipping

1. Shipment was delayed 24 hr. 2. Shipping box arrived with multiple holes, allowing the muffler to stick out of the box. Shipping box was re-taped by the shipper, causing the one-day delay. 3. There were multiple dents on the muffler, possibly due to rough handling…

Cars and Vehicles, Parts

28 Jul, 2021

I was trying to do a return and clicked wrong botton and took me out and said not able to return.

I was trying to do a return but I miss understand a question and clicked the wrong answer and it took me out and said not able to return. Can you please help me?

Cars and Vehicles, Parts