Order Number [protected] Hi Rockauto Customer Service, I have been buying auto parts from your company more than 10 years ago, however, my last order delivery is a pain on [censored] which was order on April 28, 2021 and tracking showed package left origin country on April 30, 2021, up till now, the tracking from DHL is...
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I checked the price of a bmg water pump this morning with shipping and taxes and had my wife put that on my card when she cashed my check. I went to bed and when I got up some 5 hours later I used the same page I had pulled up this morning and placed the order...
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Horrible customer service. I paid for next business day delivery and 4 days later I still have not received my items. Aside from them making it quite difficult to contact them via their website, once I finally did, they basically said there is nothing they can do. Since I paid extra for expedited shipping, I asked for...
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Order no. [protected] I ordered both right and left lower ball joints and tie rod ends. I did the passenger side no problem. When I got to the drivers side I open the box and the lower ball joint had a slit in the boot. I sent it back for a replacement. The replacement I received yesterday...
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I have ordered parts from rock auto in the past, I have received my parts in a timely manner. On monday 03-01-2021 I ordered a ignition coil part. $34.00 was taken out of my banking account on monday 03-01-2021. I did not get a ordered number for the part. Today is thursday 03-11-2021 I have not received...
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