We have been coming here for over 4 years and never have I been subject to such bad language and disregard. What’s even better is that when I went to reception this was just ignored and disregarded, these people are not even resident at your hotel and I was advised by reception this was fine. Really are...
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hope all is going well with you. This email is in reference to my reservation (WRCOA6Y7) 24-29 Apr 2019. This resort was in the process of closing for approximately 5 months on 29 Apr 2019. I did not receive any notification when I made reservations (15 Jan 2019) or when I checked in. I received a memo...
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Copy of email sent to Gresham Hotel and general reservation email. Forwarded. Regarding booking in the Gresham Dublin, 22 December 2018. Room number 3034. My CLT-L09. On O2. ——– Original Message ——– Subject: Disappointment From: susan.[protected]@btinternet.com To: reservations.[protected]@riu.com CC: Dear Madam/Sir Christmas is hard for my parents, they lost my youngest sister 16 months ago and my...
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Fraud
Providing a guarantee to deliver on time or refund the order amount is not fulfilled. When the order was delivered late, the courier handed out a printed sheet with the estimated return time. Thus, he was 18 minutes late. They are not +/- 5 min on which you can close your eyes. I wrote a review and contacted management, but I did not expect any refund.
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