Set up autopay in August. Worked fine in Sept and now not showing autopay. Funds were not pulled for Oct and account info that was set up nowhere to be found. We never made any changes since setting up autopay. They also list my husband as a roommates guarantor, not our child. Asked to fix in August...
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I have had the worst experience with rent cafe, I did an accidental double payment on my rent, to which I called the office, and was told there was nothing they could do about it because it was all online. The next week, my bank issues stop payments without me knowing, so i get it removed and...
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They kept redirecting the problem to the owner. Clearly, this is a tech issue because it has happened to me at a different location. User’s recommendation: Ask to opt out of rent cafe.
Not user friendly and if there is a mistake — oh well you screwed. I would love to see the yahoos who wrote this tool, they should be made to use it for year! User’s recommendation: Avoid rentcafe at all cost.
Apply to apartment – $200 using credit card. Went to pay rent and they automatically took from CC and charged $38 service fee. Also can only have one email associated with apt and I have three people in my family renting so had to set up 3 emails –person who designed the system is horrible, it is...
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