1st. Every single phone number they provide, regardless of the department you are trying to reach, goes to the exact same automated operator that doesn’t provide any assistance at all. The automatic system doesn’t offer any options that provide useable information. 2nd. Referring to it as “customer service”, is to use that title as loosely as possible!...
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Cant get out of garage, stuck and had to call police. Nobody will answer the phone. Another family stuck here too. Crap for service. User’s recommendation: Never rent from them.
Please stop going up every six months. We cannot afford it.! If I cannot afford my own apartment how can I afford to pay a increase User’s recommendation: Stop going up on fix income customers. We cannot afford it.
No employees are there most of the time I’ve gotten a ride there several times to get in or check my storage to get things out can’t because you can’t get a cart without leaving your ID . I’m a senior and can’t lift or carry out boxes. Went Tuesday the property was filthy storage building inside...
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I am fed up with your prices always going up now I have to have a $250 storage you guys are ridiculous I hope to God that you guys lose business I hope somebody smart destroys every single storage you guys have around the world you guys are rip offs in your guys are stealing from us
Automatically renews contract without consent
Always renew contract for 2 years by emailing contract. How can a contract be extended and people be forced to receive services only from Optus! All Easter there was no tv and internet, some kind of accident, and yesterday on May 4 again in an accident, promised to prevent May 8, I meet without internet and tv in 4 days, for which you have to pay! Meet together in 6 days, almost a week! Tiesas Street 42, Kauguru!
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