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The service over all is disgusting. Bought a washing machine and after a month the lid broke. Called service center, waited forever for technician to come out. Came out, informed us we need a new washing machine because the lid will continue giving us the same issue. Tried calling service center, no luck, tried manager, even the...
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My new fridge that I purchased was faulty and the Defy Technician told me it will have to be replaced.This was in May that o logged the fault. A few weeks later They did send a fridge but it was dented!! If I wanted a scratch and dent fridge, I would have bought from a second hand...
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I had a technician come out on the 28 November 2020…to date I have been without an oven and have had no contact with them until I called last week Wednesday and was told the part is arriving on Thursday,,, and I would be contacted by Rajen on Friday…I sent him a voice note and have again...
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Customer number 129**** – Defy Representive was out on the 4th July to fix Dishwasher and he advised Pressure Switch needs to be replaced . Dishwasher still not fixed even after numerous calls and email to Defy Sevice centre . Urgent assistance will be highly appreciated
this hob was installed at my Holliday home in Januarie 2019 used about 10 times in 2019 and 5 times in 2020. 2 of the plates is tilted to one side not level, why would this happen