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Deborah S. Newark, DE ORDER #2150Z-[protected] I too purchased the grill November 9, 2020 and got the offer for the additional griddle for $15.99. In February 2021 I recieved a card that said “The item (s) listed is temporaily out of stock. We expect to ship your order within 30 days. If you do not want to...
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The thermostat on my power smokeless grill failed, I tried to get a replacement thermostat and heating element, I talked to the company representative he told me that it was under warranty and that I should send it back and that they would replace it I first called them in mid January 2021. I sent the grill...
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On 10/27/2020 i ordered a grill plate from the company. I was told as i had purchased the Smokeless grill i would have to pay only $15.99. Well i ordered the grill plate in October and as of 1/22/2021 still haven’t received it. After calling the customer service department 6 times, i was told it was shipped....
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I ordered and received the powerxl grill no griddle.. To get griddle you have to pay shipping and have it sent to you… It’s been a month and still no griddle and you cannot reach them to get information.. Order number.. 2150z202052126220 I want my product immediately Questions? Frequently asked questions: Get answers by clicking here. Order...
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Received the smokeless grill on 5/2/2020.. Put together on monday 5/4/2020, but the hardware (screws, nuts, bolts etc.) were not in the box to attach the handle on the lid Plus.. I was supposed to get a free air fryer but so far it hasn’t arrived The customer service # is always a busy signal I’ve sent...
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Theft of the package, forgery of the signature
The DHL package was delivered to me by itella on July 26 at 9:37. I could not receive and sign the package because I was detained for 48 hours (there is a detention paper). I'm not a lawyer, but I think it's natural theft and forgery. Do not want to donate 240 € to swindlers! I think it's all said, but about 350 characters...
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