When and if you ever get your furniture, it is beautiful. However…ship times were MUCH worse than promised and customer service is absolutely horrific. No one answers the phone, you can’t leave a message, and emails that you are promised will be answered in just a…
We ordered two outdoor chairs on August 4, 2020 and my credit card was charged on August 31, 2020 but we did not receive any of the products. $1100+ and they now state because of Covid they can’t answer the phones in Miami and told us via email the ship date would be 6 weeks from Aug...
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I ordered a rocker set from them on Memorial Day. The shipment was delayed due to COVID shutting them down which is understandable but the communication from then on was horrible. The 2 chairs and table arrived in 3 separate shipments in July. One chair was missing a…
On May 16,2020 I requested a return shipping address for chair parts I mistakenly ordered for 174.94 I did not receive a response. I finally got response on July 11 with instructions to ship to 1172 Erie St Stratford, On N4Z A01 which I did. I paid for shipping and was supposed to get refund within 3...
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Update by user Oct 16, 2020 Company fixed the issue and I have been provided with full refund. After 3 months , I finally received my refund. Original review posted by user Sep 16, 2020 After telling me the order would take 3 months to fill, I cancelled my order. That was June 29th. It’s 9/16 and...
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