I ordered 2 cushions for Adirondack chairs in June 2020. In July follow up blames delay on Covid. Attempts to speak to customer service yielded a recorded message saying too many complaints to answer. September no sushionsAvoid User’s recommendation: Run. Avoid like the plague.
Customer service shut down since May 2020 and was closed again today Sept 16 2020. They want you to email their help desk which Ive done numerous time without getting any help. They go product back now I want my money back that seem simple enough. User’s recommendation: Don’t buy from them.
9/2/2020. I placed an order for patio furniture last June 19,2020 and the company immediately ran my card for $1,795. Nearly 3 months later, September 2nd, I still did not receive the furniture. After weeks trying to reach someone in customer service, I finally took…
I ordered and paid for a 2 chair table combo on Jun 4th….I haven’t received any update for the last 7 weeks, and the update I did receive was a quick note saying there are delays. You can’t call because they don’t answer, and they do not respond to email’s – zero customer service. I fear they...
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I’ve ordered a product over a month ago and can NOT get a person on the phone, response to emails, or response to submitted help desk tickets. The covid excuse to not answer a phone is ridiculous.
