My wife purchased a polygroup 7 foot Christmas trees from Marshals in San Diego several months ago. To our surprise, when we put it up last week, 1/3 of the tree will not light up. My wife has replaced the fuse, and attempted to replace all the bulbs in the non-working…
Top half of top tier did not light. Requested they send new top tier. When I was told no, I asked for a supervisor. I was put on hold several times then told supervisors were in a meeting but they would call me back. Never received a call. Returned it to the store. User’s recommendation: Don’t buy.
Having the same problem as everyone else. Have called and called. They tell me they need the receipt. I am reading to them off the warranty. Really! We are playing this game. I need 30 light bulbs in the second season of use. Is there someplace else to order them?
Bought a 7 foot pre lit tree of which some were pre lit and other branches not at all instead of replacing tree they want to send me lights to put where it is not lit if I wanted to put lights on a tree I would have bought one that didnt have lights and add my...
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Bought a Christmas tree. All lights on a pre-lit tree burnt out after one season. The tree has a three year replacement or repair warranty. They refuse to replace the tree and will only offer to send lights for us to restring ourselves. You buy a pre-lit tree so you dont have to hang lights every year....
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