More Contact Info

Toll-Free Number:

(888) 919-0070

Customer Service:

France

+3 396 936 0535

Spain

+3 490 090 5437

+44 330 090 4424

Other Info

Other Info (opening hours):

United States Customer Service

Hours of Operation:
Monday – Friday
10:00 AM – 7:00 PM EST
(Expanded hours during peak season)

United Kingdom Customer Service
Hours of Operation:

Monday – Friday
9:00 AM – 5:00 PM

Company Address

Polygroup Holdings Limited

8 Cotton Tree Drive, Central, Hong Kong, Unit 606, Fairmont House,

Hong Kong,

China

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Polygroup , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Polygroup

3 Jun, 2021

Tore pool liner

Been over a year for my pool liner weather is getting hot and I want it,pay money for something I cant use

Pools, Spas and Plumbing Supplies

10 Feb, 2021

Faulty Tree & Terrible Customer Service/Warranty

We bought a 12 foot, $700 dollar Polygroup Christmas tree. After one year of use 5 out of 6 sections stopped working. Some were completely out. Some sections were half out. Some of the bulbs were on but were just super dim. After trouble shooting, trying to replace bulbs (which by the way is impossible) they told... Read more➤

Pools, Spas and Plumbing Supplies

15 Jan, 2021

Since Nov. 14, 2020 trying to get Foot Control replaced

I am 4′ 9″, disabled. My husband spent 500.00 to buy a tree that would go up &;;;;;;;;;;;;;;;;;;;;; down so I could decorate it. The foot peddle will not work. No light changeing,…

Pools, Spas and Plumbing Supplies

13 Jan, 2021

Christmas Tree lights quit working

One section of lights quit working after a few weeks. After a painful call to poly group customer service and waiting a week, I received a string of lights in the mail! Just slap me in the face! Avoid this tree! User’s recommendation: Steer clear from purchasing from this company.

Pools, Spas and Plumbing Supplies

9 Jan, 2021

I want to buy a summer wave octagon inflatable pool

I, no problem trying to purchase one of your products before the summer can you help me User’s recommendation: They never responded to my email sent a answer from warranty dept.

Pools, Spas and Plumbing Supplies