More Contact Info

Toll-Free Number:

(888) 919-0070

Customer Service:

France

+3 396 936 0535

Spain

+3 490 090 5437

+44 330 090 4424

Other Info

Other Info (opening hours):

United States Customer Service

Hours of Operation:
Monday – Friday
10:00 AM – 7:00 PM EST
(Expanded hours during peak season)

United Kingdom Customer Service
Hours of Operation:

Monday – Friday
9:00 AM – 5:00 PM

Company Address

Polygroup Holdings Limited

8 Cotton Tree Drive, Central, Hong Kong, Unit 606, Fairmont House,

Hong Kong,

China

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Polygroup , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Polygroup

24 Jul, 2023

Waste of money

I purchased the pool with the warranty. It had a hole in the liner at the seam. Alllstate wouldn’t cover it so I contacted polygroup. They sent a repair kit that didn’t work but it’s brand new and I shouldn’t have to repair anything! I tried to mail it back to Walmart for a refund but fed... Read more ➤

Pools, Spas and Plumbing Supplies

12 Aug, 2021

Resolved: Pool filter

Update by user Aug 12, 2021 Company fixed the issue and I have been provided with settlement agreement. Original review posted by user Aug 12, 2021 I bought the pool back in June and the filter pump is already dead not working.. Where can I get another pump how long are they supposed to last

Pools, Spas and Plumbing Supplies

9 Aug, 2021

267375****

I have not heard back from anyone pertaining to my pool liner I want to get it up and running before the summer ends

Pools, Spas and Plumbing Supplies

8 Aug, 2021

Too much money For this pool it’s leaking

I havent heard anything back but for what I paid for the pool a half hour or an hour later the price just drops how is that and my pool I havent even had two months and its leaking from the plug outside of the pool thats ridiculous Ive never dealt with your product before and Im... Read more ➤

Pools, Spas and Plumbing Supplies

7 Aug, 2021

My money back or a different one for how expensive I paid they sure dropped down in price is by the minute and with no ladder can I get a response back ASAP before the summers overCould I possibly get

I never had this brand before and its leaking right where the plug is on the outside to hold the water inCould I possibly get a response back ASAP before the summer is over I havent even had it but a few weeksThank you User’s recommendation: Price is pretty high specially with no ladder I had an... Read more ➤

Pools, Spas and Plumbing Supplies