Philip Morris USA




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Philip Morris USA

Average Rating:

1.18 / 319 votes / 39 reviews
P.O. Box 26025
Miami
Virginia
United States

Phone number: +1 800 343 0975
Web: https://www.philipmorrisusa.com

Category: Tobacco Products

Toll-Free Number:
(800) 442-0077
Customer Service:
(917) 663-2233

Product Concerns
+4 158 242 4666

Product Concerns
+3 851 616 6900
General Info:
(800) 872-3777
Benefit related questions

Investors/ Franchasing:
(804) 484-8222
Investor Relations

(781) 575-3572
Outside the U.S. and Canada

(804) 484-8838
Shareholder Services

Legal:
(800) 787-6700
CCPA Inquiries

(804) 274-2000
Media:
(804) 484-8897
24 Hours

(703) 548-7877
Advertising Inquiries

(866) 275-7687
Opt-out

Sales/ Reservations:
(866) 928-3510
For retailer or wholesaler related questions

Fax:
+1804-335-2080
Other Info

Other Info (opening hours):

Altria Client Services LLC

c/o Corporate Communications

P.O. Box 85088

Richmond, VA 23285

Company Address
Philip Morris USA, Inc.
120 Park Avenue
New York,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Philip Morris USA, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Philip Morris USA

Why can you NO LONGER purchase Marlboro Reds Short Soft Packs? I have been asking this question for months…I understand that because of Covid the factories had to make adjustments and I applaud them for looking after their employees. But a company as successful as Philip Morris should be well on their way back to normal production... Read more➤
Either too hot making them or got wet either there or on road not blaming Marlboro n may not b their fault but they r a biz of integrity so I want another carton 65$ gone got pics don’t know how to send I’m not going away User’s recommendation: Good luck no visible sign of damage.
i CANNOT LOG IN!!!IF THIS IS HAPPENED TO YOU PLEASE DO NOT DO THE PROGRAM!!! I HAVE NEVER HAD THIS PROBLEM BEFORE AND I DO NOT GET WHATIS STANDING ON. ALL MY FAMILY ANF FRIENDS USE THIS AND I THINK THAT I AM GOING TO TELL THE NOT TO. User’s recommendation: STOP.
Hi. I have purchased virtually a pack a day of parker and simpson reds in 20s pack from ctc tobacco shop (8/4/21-15/4/21) in berkeley nsw… Of each packet at least half of the cigarettes were not at all smokeable due to the poor quality of either tobacco and/or manufacturing and tobacco being as expensive as it is... Read more➤
6 Jan, 2021

Bogus cigarettes

I have been smoking Marlboro products for years. I buy 2 cartons at a time, saves me money time and gas, plus I only get so much money a month. Needless to say I dont have money to throw away. One carton was just fine. The second however was not. Pull a cigarette out of the pack... Read more➤
28 Dec, 2020

Looking for smoke free

Not interested in investing interested in smoke free products
3 Nov, 2020

Broken Cigarettes

The last five packs of l&m we have purchased had numerous cigarettes split on one side near the filter. I asked the store and they said no cartons or packs were damaged so no idea why but can’t do a refund. Is there anything you can do please?
J’ai acheter un paquet de Phillip mois longue et à l’intérieur ce n ‘est pas du tabac mais un produit inflammable et très noncif pour la santé alors de mon but et de trouver un terrain d’entente et de régler sun à l’amiable Voici mon numéro de portable 062225**** Faite vite Californier j’irais porter plainte sans retour... Read more➤
Please, please bring Saratoga 120’s back!! I prefer the gold box but will settle for menthol if I must. They are the smoothest 120’s cigarettes out there. Virginia Slims are sexy and I can handle them on a limited basis as a substitute, but they hurt my lungs and make me cough where Saratogas do not. Also,... Read more➤
Smokes bought on the 22.04.2020, from tsg. 4 of the smokes from the 30 pack I bought, had holes in the paper, filter paper and filter making them un smokable. I threw out the first 1 thinking it was a one off, but then found three more. I have attached a video of the tree I still... Read more➤

Very poor service

You have to queue for about two hours to transfer money from your account because they limit via the Internet bank does not increase... Takes in the middle of visitors without numbers, absolutely no hurry, one person served 45 minutes (maybe longer). People are angry because this attitude is not normal. Maybe employees are unprofessional, unable to serve customers faster?

Read more...
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