Flagstar Bank

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Flagstar Bank

Average Rating:

4.45 / 118 votes / 93 reviews
Flagstar Bank Inc.
5151 Corporate Drive
United States
Phone: 18882486423
Web: http://www.flagstar.com

Category: Banks, Finance Companies

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Complaints & Reviews — Flagstar Bank

If you have a insurance claim and have a loan with this bank, I have to say good luck. They will make every excuse in the world not to release the funds. I was lucky enough to be able to pay for my home to be fixed. But still fighting with them to get my insurance money… Read more➤

Our house burned down in may of 2018 and our insurance was great, settled our claim and paid the damages to Flagstar as they still hold our mortgage… Its now been OVER THREE YEARS and we STILL haven’t been able to rebuild our house even though the funds have been…

The service is good at the bank, but their ATMs are pain. Last time I used it, it refused to give me the amount I wanted saying they were out of bills. And that was right after I saw the customer in front of me successfully depositing a large amount of 20s right there. How come the… Read more➤

I was trying to set the appointment up with the mortgage officer with the bank. I have a checking account and a savings account with them and thought I would get the details from them on mortgage rates and my chances as they have known me for years. First, the manager on the phone told me they… Read more➤

Flagstar Bank
20 Jun, 2021

Flagstar Bank home mortage

We have been trying to refinance for months and we kept getting conflicting information about what FG needed from us to process our application – we went through the whole thing twice. I posted a BBB complaint and got a number to call which was just a generic CS number, and no one ever called us back…. Read more➤

We refinanced our mortgage through Flagstar Bank in December 2020. Our homeowners insurance policy was not affected with the refi and proof of hazard insurance was provided to Flagstar during the closing in December. Fast forward to May when we received a letter stating our hazard insurance lapsed from December 2020 through April 2021. Flagstar required proof… Read more➤

Refinanced in Dec 2020. Our homeowners insurance was not affected by refi and policy remained in effect until April 2021 when we had to renew. Received a letter from Flagstar in May telling us we allowed our policy to lapse which we did not. I provided proof of…

I was in this bank 4–5 times after moving to this neighborhood two weeks ago. This bank is located across the street from my house, so it is the most convenient variant for me. There are many ATMs and all of them are always working and I like that. Tellers spoil everything. They are friendly and nice… Read more➤

Due to financial hardship as my husband is on hospice they would like to make a house payment for me and you will not take a credit card so they need a copy of the W9 faxed to them so they can proceed with us

I was looking to refinance with them as rates dropped in January. They couldn’t match so I shopped around. The bank I was working with asked for a payoff quote; Flagstar charged me $30. Flagstar sent 2 more payoff quotes to the same bank; same number, and charged me two more times. $90 for 3 payoff statements… Read more➤


At the first time, the attitude of the doctors and the attention with which my little miracle was treated should be praised. But the terrible attitude I received when I came with a sick child was very sad. 1 time at the reception, we met quickly, but we had to wait for the doctor to wake up. we arrived at the Observation and Diagnostics Department. At night the staff terrible, ignore the fact that I do not understand foreign language. val insists on communicating in foreign language. There is practically no time to explain, explain the situation, a bed is shown with a handshake and you are told to come to the procedures. Where is the procedure cabinet? Ej meklee! Will you find? After breakfast, lunch, be instructed not to remove the dishes! But where is the kitchen? Not telling you! Sanitary, cleaners. crooked, glances, bubbling, frustrated! Seeing mothers with babies carrying pots on their hands and pulling systems, even courtesy, does not offer help! Of course, the worst of all cannot be said, but we have had such an experience. Although the child's medicine is free of charge, more attention should be paid to the staff and their attitude, it is still the attitude towards children, hospital patients. And if you have accepted this job, try to do it with respect! However, you are an employee, and those are your job responsibilities. Many thanks to the doctors who really do their job politely, in the best interests of the baby.

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